politica sulla riservatezza

This Privacy Policy explains how Changchun West Shore International Trade Co., Ltd. (“West Shore Furniture,” “we,” “our,” or “us”) collects, uses, stores, and shares information when you visit or interact with our website: https://westshorefurniture.com/.

By using our website, submitting an inquiry, or contacting us through the website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Nome
• Company name
• Email address
• Phone number
• Country or region
• Project details
• Product requirements
• Message content submitted through contact forms, inquiry forms, quote forms, or email communication

We may also collect certain technical information automatically when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referring website
• General usage and traffic data

This information helps us understand how visitors use our website and improve our products, services, and website experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries
• To provide product information, quotations, catalogs, or project suggestions
• To communicate with you about your project or order
• To improve our website, products, and services
• To understand customer interests and website performance
• To support marketing, sales, and customer service activities
• To prevent fraud, misuse, or unauthorized access
• To comply with applicable business, legal, or record keeping requirements

We do not use the information collected through our website for purposes unrelated to our business activities.

3. Third Party Services

We may use third party service providers to help operate our website, manage inquiries, analyze website traffic, improve marketing performance, or support communication with customers.

These third parties may process certain information on our behalf. They may include services such as:

• Website hosting providers
• Analytics tools
• Email or communication tools
• Form submission tools
• Marketing or advertising tools
• Security or performance tools

We do not sell personal information to third parties. However, third party service providers may have access to certain information when necessary to provide their services to us.

We are not responsible for the privacy practices of third party websites, platforms, or services that are not controlled by us.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and support website functions.

Cookies may help us:

• Remember website preferences
• Analyze website traffic
• Understand which pages are visited
• Improve website speed and user experience
• Support marketing and remarketing activities where applicable

We do not currently provide a separate cookie consent pop up on our website. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

5. How We Share Information

We may share information in limited situations, including:

• With service providers who help us operate our website or business
• With logistics, production, or project related partners when necessary to support your inquiry or order
• When required by law, regulation, legal process, or government request
• When necessary to protect our rights, property, business interests, or website security
• In connection with a business transfer, merger, restructuring, or similar business transaction

We do not share your personal information with unrelated third parties for their independent direct marketing purposes.

6. Data Retention

We may retain your information for an extended period of time as needed for business records, customer relationship management, sales follow up, order history, legal compliance, dispute resolution, and internal analysis.

The length of time we keep information may depend on the type of information, the purpose for which it was collected, our business needs, and applicable legal or record keeping requirements.

If you wish to request deletion or correction of your information, you may contact us. We will review your request and respond where reasonably possible, subject to our business, legal, and technical requirements.

7. International Data Processing

As an international trading company, we may process and store information in different countries or regions where we, our partners, or our service providers operate.

By using our website or submitting information to us, you understand that your information may be transferred to, stored in, or processed outside your country or region.

8. Data Security

We take reasonable measures to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, internet transmission, server, or storage system can be guaranteed to be completely secure. You submit information through our website at your own discretion.

9. Children and Minors

Our website is intended for business users and general adult visitors. It is not directed to individuals under the age of 18.

We do not knowingly collect personal information from users under 18. If we become aware that information has been collected from a minor without appropriate authorization, we may delete such information where reasonably possible.

10. Links to Other Websites

Our website may contain links to third party websites or platforms. These websites operate independently from us and may have their own privacy policies.

We are not responsible for the content, privacy practices, or security of third party websites. We recommend reviewing their privacy policies before providing any information.

11. Your Choices

You may contact us to:

• Ask what information we may have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Stop receiving marketing or follow up communication from us

Please note that we may need to retain certain information for business records, legal reasons, order history, security, or legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means that you accept the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle information, please contact us: